Your Privacy Is Important to Us
Pulte Mortgage LLC (“Lender”) respects your privacy and is committed to treating
information about you responsibly. Lender understands the need to safeguard sensitive
information that you have provided and appreciates that you expect privacy and security
for your personal and financial affairs. Lender attempts to minimize the information
it collects to that which it reasonably believes is necessary in processing or administering
a mortgage or home equity loan or providing products, services and other opportunities
that may be of interest to you.
Information Collected by Lender
Personal and financial data that you submit to Lender as part of the mortgage application
and/or servicing process is segregated and used solely for the purposes of providing
mortgage or related financial products or services. To the fullest extent practicable,
only those Lender employees who need to know information about you to provide products
or services to you will have access to that information. Personal and financial
data will not be disclosed by Lender, except as described in the following paragraphs.
When you submit a loan application to Lender, you should know that as part of processing
your application and/or servicing your loan, Lender collects personal and financial
information about you from the following sources:
- Information it receives from you, in the form of applications or other related forms
- Information about your transactions with Lender, Lender’s affiliates or others
- Information Lender receives from consumer reporting agencies. This additional information
is needed as part of the mortgage process.
Lender recognizes the sensitivity of the above information and, as such, will not
share personal and financial information with its affiliates (an “affiliate” is
a company that Lender owns or controls, or that is commonly owned or controlled
by Lender’s parent holding company), except as permitted by you, or as necessary
to complete the mortgage lending process. Lender’s affiliates may include financial
service providers, such as title insurance agencies, and non-financial companies,
such as Pulte Homes’ homebuilders.
Lender will not share your personal and financial information with non-affiliated
companies or third parties, except as permitted by you, or as necessary to complete
the mortgage lending process. Lender may disclose personal information about you
to other financial institutions (such as homeowners insurance providers) with whom
lender has joint marketing agreements, but lender will not share income or asset
information with those financial institutions.
Lender may also share personal and financial information about you (as described
above) with either affiliates or non-affiliates as otherwise permitted by law. Such
instances could include (but are not limited to) reports filed with certain government
agencies or documents produced in response to a court order or subpoena.
Lender maintains physical, electronic and procedural safeguards to comply with federal
standards to safeguard personal and financial information about you.
Lender has established procedures designed to ensure that personal information about
you is as accurate and complete as possible, in accordance with reasonable commercial
standards. If you believe that any information about you is inaccurate or incomplete,
or if you desire to change your authorization for Lender to share certain information,
please notify Lender by email to email@example.com or by calling (877) 295-0952.
Lender will take commercially reasonable steps to investigate your concerns
and correct inaccurate information in a timely manner.
After you are no longer an active Lender customer, Lender will continue to treat
information you have provided as if you were still a customer.
for Lender to consistently and securely identify you during your session, we require
cookies to be enabled for our site. The cookie is cleared after your session expires
automatically, as well as allowing you to 'Sign Out' to remove the cookie yourself.
provide you with a more pleasant, efficient, and accurate user experience, we require
our site will not function correctly.
free to contact us via email to firstname.lastname@example.org or by telephone (877) 295-0952.
If you have questions regarding your loan or technical support, please feel free to
contact us via email to email@example.com or by telephone (866) 236-8165.